Do you have any physical outlets?

No, Iznik is exclusively an online brand, bringing premium fashion directly to your doorstep through our
official website.

How do I place an order?

Shopping at Iznik is simple: Browse our e-store and select the items you like. Choose your size/quantity
and click “Add to Bag”. Review your items in the shopping bag and make any adjustments before clicking
“Proceed to Purchase” to complete your order.

Do I need to create an account to place an order?

Creating an account is optional. You can use a guest checkout to make purchases without registering.
However, creating an account provides these benefits:

Manage your account details and track your orders

Save shipping details for faster checkout

Stay updated on new collections, promotions, and exclusive offers

Is my personal information kept private?

Yes. Your personal information is kept confidential and is never shared with third parties. For more
details, please refer to our Privacy Policy.

What payment methods does Iznik accept, and is it safe?

We accept prepaid payments via secure online methods, including VISA and MasterCard. All transactions
are encrypted for your security.

How can I choose the currency I pay in?

International orders are processed in US Dollars.

Which countries does Iznik ship to?
Iznik ships worldwide.

Exchange Policy

Received a Faulty Product (Damaged, Defective, or Incorrect)
If your product is damaged, defective, incomplete, or incorrect, contact us at help@iznikfashions.com
or via WhatsApp/phone. The company will cover shipping costs in such cases.

Exchanging Items

Please note that Iznik does not offer exchanges. All purchases are final. We encourage you to carefully
review product details, sizes, and images before placing your order.

Cash Refunds

Cash refunds are not offered. Customers may receive store credit or exchange the product depending
on the situation.

Sale Items

Sale items are final and cannot be exchanged or returned.

Order Payment Verification

Prepaid orders require 2–4 working days for payment confirmation. Once confirmed, orders are
dispatched as follows:

Unstitched & Ready-to-Ship: Within 1–2 weeks

Stitched Orders: Within 5 weeks

We appreciate your patience and understanding. Thank you for shopping with us!